Two Implementation Approaches:Unified Experience or Voice-Optimized

Choose the right conversation interface for your customers: flexible unified widget or purpose-built voice experience. Both can include phone support for complete coverage.

Quick Visual Comparison

See how each approach serves different customer preferences and use cases

Unified Chat/Voice Widget

Multiple input methods (voice, text, hybrid)

Unified Chat and Voice Widget showing both text input and voice controls
Flexible interaction with visual elements
Seamless mode switching mid-conversation

Voice-Only Widget

Optimized voice recognition

Voice-Only Widget showing streamlined voice-first interface
Streamlined interface
Specialized voice flows

Who This Is For

Choose the approach that best matches your customer base and business goals

Choose Unified if:

  • Your customers want flexibility and options
  • You serve diverse demographics
  • Accessibility is a priority
  • You want maximum reach

Choose Voice-Only if:

  • Your customers prefer voice interaction
  • You want a premium, specialized experience
  • Simplicity is valued over flexibility
  • Voice aligns with your brand positioning

Add-On Options

Optional enhancements available for both implementation approaches

Telephony Support Add-On

Available for both approaches. Add phone support with the same AI intelligence.

Dedicated phone number

Professional phone routing with your brand

Direct AI connection

Seamless integration with your AI system

Same intelligence across channels

Consistent conversation intelligence

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